Your AI Connector Docs

API Access

An API (Application Programming Interface) is a way for different software systems to talk to each other. The Your AI Connector API lets you (or your developer) automatically create contacts, send messages, manage lists, and receive incoming messages from custom channels — all without using the dashboard.

Why use the API? If you want to connect the app to a tool that doesn’t have a built-in integration, or you need to automate repetitive tasks at scale, the API is the way to do it.

Note: This page is more technical in nature. If you are a business owner and not a developer, you may want to share this page with your technical team or a freelance developer.


Generating Your API Key

Note: API access is a paid feature available on qualifying plans. If your plan doesn’t include it, API requests will be rejected with a 403 response. Check your plan or contact support if you’re unsure whether API access is enabled.

  1. In the left sidebar, click Settings (gear icon).
  2. In the Settings sidebar, under the Integrations group, click API Key.
  1. If you don’t have a key yet, click Generate API key.
  2. If you already have one, it’s shown masked under Your key. If your key supports it, click Show to reveal it, then Copy to copy it — you’ll see a confirmation toast.
  3. Store the key somewhere safe — you’ll need it for every API request.

Note: Some accounts see “Your key can’t be displayed” instead of a Show/Copy control — this happens for keys created before the app could re-display them. The key still works normally; you only need Regenerate (below the key card, in the same section) if you actually need to see the plaintext again. Regenerating invalidates the old key immediately and breaks every integration using it until you paste in the new one — update your integrations right after.

Important: Your API key is like a password — it grants full access to your account. Do not share it publicly or post it anywhere others can see it. If you believe your key has been compromised, regenerate it immediately.

Team members: the API key belongs to the account owner, so if you’re signed in as an invited team member (including an Admin) the section shows a note instead of the key. Sign in as the account owner to view, copy or regenerate it — that applies to scoped keys too.

Where to find it: API Key is its own section under Settings → Integrations, separate from Webhooks. If a guide or a colleague tells you to look under “Webhooks” for the key, look one section over instead.


Base URL

All API requests use the following base web address:

https://api.youraiconnector.com/v1/

Authentication

Every request must include your API key so the platform knows it’s you. The simplest way is to add it to the end of the web address:

https://api.youraiconnector.com/v1/contacts?apiKey=YOUR_API_KEY

You can also send the key as a request header instead of in the URL (recommended for production, so the key doesn’t end up in server logs):

X-API-Key: YOUR_API_KEY
Authorization: Bearer YOUR_API_KEY

All requests must use a secure connection (HTTPS). Insecure (HTTP) requests are rejected.

Looking for the full developer guides? This page is a quick intro covering the most common operations. For complete, step-by-step guides — every resource, with cURL, JavaScript, and Python examples — see Getting Started with the API and the API Reference.


Common API Operations

Create a Contact

Request:

POST https://api.youraiconnector.com/v1/contacts?apiKey=YOUR_API_KEY
Content-Type: application/json

{
  "firstName": "Jane",
  "lastName": "Smith",
  "phoneNumber": "+15551234567",
  "email": "jane@example.com"
}

Required fields: a phoneNumber (with country code) is always required to create a contact. An email address alone is not enough — a request without a valid phone number is rejected. The email is optional.

Response:

{
  "success": true,
  "data": {
    "message": "Successfully created new contact",
    "contactId": "abc123xyz",
    "listsAdded": []
  }
}

Save data.contactId — you’ll need it for the “Add a Contact to a List” call.

Note: if a contact with the same phone number already exists, the API does not create or return that contact — it returns { "success": false, "error_code": 409 }. Look the existing contact up first with GET https://api.youraiconnector.com/v1/contacts?phoneNumber=....


Add a Contact to a List

POST https://api.youraiconnector.com/v1/contacts/lists?apiKey=YOUR_API_KEY
Content-Type: application/json

{
  "contactId": "abc123xyz",
  "listId": "YOUR_LIST_ID"
}

Find a list’s ID in the app under Contacts → Lists, from a list’s row menu (Copy list ID).


Update a Contact

PUT https://api.youraiconnector.com/v1/contacts/YOUR_CONTACT_ID?apiKey=YOUR_API_KEY
Content-Type: application/json

{
  "customFields": { "company": "Acme Inc" }
}

Only the fields you include are changed. This is also the way to bulk-load custom field values after an import — see Custom Fields, Lead Profile & Notes. Full details in the Contacts API.


Send a Message (Custom Channel)

POST https://api.youraiconnector.com/v1/send_custom_channel_message?apiKey=YOUR_API_KEY
Content-Type: application/json

{
  "customData": {
    "fromId": "external-contact-id",
    "customChannel": "my-channel",
    "body": "Hello Jane! Your order has been shipped.",
    "campaignId": "optional-campaign-id",
    "firstName": "Jane",
    "lastName": "Smith"
  }
}
Field Required Description
customData.fromId Yes The contact’s ID on your platform
customData.customChannel Yes The name of your custom channel
customData.body Yes The message text to send
customData.campaignId No Route the message to a specific campaign
customData.firstName No Contact’s first name (used when creating a new contact)
customData.lastName No Contact’s last name
customData.email No Contact’s email address

Note: this endpoint is for custom channel messaging. For WhatsApp, SMS, Instagram, and Messenger, messages go out through Broadcasts, Campaigns, and AI Agents.


Receive Incoming Messages (Custom Channel)

Accept messages from external systems as a custom channel. This is how integrations like GoHighLevel send messages into Your AI Connector. See Custom Channels for full details.

POST https://api.youraiconnector.com/v1/incoming_custom_channel_message?apiKey=YOUR_API_KEY
Content-Type: application/json

{
  "customData": {
    "messageSid": "unique-message-id",
    "fromId": "external-contact-id",
    "toId": "your-user-id",
    "body": "Customer's message here",
    "channel": "custom",
    "status": "received"
  },
  "messageType": "text"
}
Field Required Description
customData.messageSid Yes A unique ID for this message (prevents duplicates). You can also use customData.id.
customData.fromId Yes The sender’s ID in your external system.
customData.toId Yes Your business identifier.
customData.body Yes The message text.
customData.channel No A label for the source (e.g., "email", "livechat", "custom").
customData.status No Message status. Defaults to "received".
messageType No "text" for text messages, "reaction" for emoji reactions.

Available Operations Overview

Action Method Address Description
Create a contact POST /contacts Add a new contact to your account
Get contact details GET /contacts?phoneNumber=X or /contacts?email=X Look up a contact by phone number or email
Update a contact PUT /contacts/{contactId} Update any field on an existing contact
Add contact to list POST /contacts/lists Add an existing contact to a specific list
Send a message POST /send_custom_channel_message Send a message through a custom channel
Receive a message POST /incoming_custom_channel_message Accept a message from an external system

Rate Limiting

The API enforces rate limits to ensure platform stability. Exceeding your limit returns 429 Too Many Requests — back off and retry after the time indicated in the response headers. For high-volume use cases (bulk imports), use the built-in import feature or email hi@youraiconnector.com for guidance.


Best Practices

  • Store your API key securely — a password manager or server-side configuration, never client-side code a browser visitor could read.
  • Always include the country code in phone numbers (+1 for US, +44 for UK, +31 for Netherlands).
  • Handle errors gracefully — check status codes and read any error messages returned.
  • Handle duplicates — a duplicate phone number returns { "success": false, "error_code": 409 } instead of a new contact. Look the contact up first if you need to work with it.
  • Test with a small dataset before running bulk operations.

Error Responses

{
  "error": {
    "code": "INVALID_PHONE",
    "message": "Phone number must include a valid country code."
  }
}
Status Code Meaning
200 Success
201 Resource created
400 Bad request — check your parameters
401 Unauthorized — invalid or missing API key
403 Forbidden — your plan doesn’t include API access, or you lack permission
404 Resource not found
429 Rate limit exceeded
500 Server error — email hi@youraiconnector.com if this persists

Next Steps

  • Webhooks — receive real-time notifications from the app (a separate section from your API key).
  • Connect AI Assistants (MCP) — use the same API key to let Claude drive your account.
  • Facebook Lead Forms — use the API with automation platforms to capture leads.
  • GoHighLevel Integration — a full two-way API integration example.