# Welcome

An AI-powered messaging platform that helps you talk to your customers across WhatsApp, SMS, Instagram, Facebook Messenger, and more - all from one place.

Whether you are a small business owner, a marketing agency, or a growing company, the platform helps you respond to customers faster, send promotions at scale, and let AI handle routine conversations so you can focus on your business.

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## What Can the Platform Do?

- **Guided Onboarding** - Get started fast with a step-by-step wizard that sets up your channels, builds your first campaign, and generates AI-powered FAQs from your website automatically.
- **AI-Powered Chatbots** - Set up smart chatbots that answer customer questions, qualify leads, and book appointments - without you lifting a finger.
- **Message on Every Channel** - Reach customers on WhatsApp, SMS, Instagram DMs, Facebook Messenger, your website, and more.
- **Run Campaigns** - Send promotions, follow-up sequences, and announcements to your contact lists via WhatsApp and SMS. Handle incoming messages with AI.
- **Book Appointments** - Let your bot schedule meetings with Google Calendar and Zoom integration built in.
- **Smart FAQ Answers** - Upload your most common questions and answers, or let the AI auto-generate them from your website. The AI finds the right answer instantly using smart search.
- **Sales Pipeline** - Track your deals with a fully customizable pipeline. Set up tag-based automation to create and move deals automatically.
- **Team Collaboration** - Invite team members with role-based permissions. Admins, editors, and viewers each see exactly what they need.
- **Track Your Results** - See how your campaigns are performing with real-time delivery, read, and reply stats on your dashboard.
- **Agency & Reseller Tools** - White-label the platform with your own branding, manage client accounts, resell credits, and use custom domains.
- **Connect Your Tools** - Link the platform to your existing tools using webhooks (automated notifications between apps) and other integrations.
- **Simple, Flexible Billing** - Pay with credits. Choose a plan that fits your needs, with auto-recharge so you never run out.

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## Find What You Need

| Section | What You Will Find |
|---|---|
| [Get Started](get-started/dm-champ-accelerator.md) | Quick start guide, guided onboarding wizard, and dashboard overview |
| [Contacts & Lists](get-started/creating-contacts.md) | Adding, importing, exporting, and organizing your contacts |
| [Messaging Channels](messaging-channels/whatsapp-business.md) | Setting up WhatsApp, SMS, Instagram, Messenger, and more |
| [Campaigns](get-started/creating-campaigns.md) | Creating campaigns, choosing types, setting up follow-ups |
| [AI & Automation](ai-automation/ai-bot-setup.md) | Setting up your AI bot, managing FAQs, and building automations |
| [Templates](templates/whatsapp-templates.md) | Creating and managing WhatsApp message templates |
| [Appointments](appointments/booking-system.md) | Setting up your booking system and Google Calendar |
| [Chats](chats/chat-interface.md) | Viewing and managing your conversations |
| [Deals](deals/sales-pipeline.md) | Customizable sales pipeline with tag-based automation |
| [Billing & Credits](billing/billing-system.md) | Understanding your plan, credits, and invoices |
| [Agency & Reselling](agency/agency-accounts.md) | Managing agency accounts, white-labeling, and client sub-accounts |
| [Integrations](integrations/connecting-facebook-and-instagram.md) | Connecting Facebook, Instagram, and other third-party tools |
| [Settings](settings/account-settings.md) | Account, channels, team, billing, and all configuration |

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## Need Help?

Cannot find what you are looking for? Our support team is happy to help.

**[Contact Support](mailto:hi@youraiconnector.com)** - email us and we will get back to you as soon as possible.